Dr. Phillips answers frequently asked questions about ROI

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• Why does not everybody apply ROI?
  
• Why did the awakening for ROI come so late?
  
• Is ROI nothing more than a forecast on steroids?
  
• What is the level of accuracy?
  
• Can you give an example of ROI in theory and practice?
• Do you have a methodology for determining intangible benefits?
• Do you need the ROI process, if you use the balanced scorecard?
  
• Should ROI studies be conducted by the training department?
  
• What do you think about value of investment (VOI)?
  
• Is it necessary to evaluate ROI for all programs?
  
• What is the importance of ROI in the coaching movement?
  
  

Dr. Kirkpatrick answers questions about his 4 Level Evaluation

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• Why is it important to measure participant satisfaction?
  
• How do you determine that the learning transfer really has occurred?
  
• How do you measure the change in job behavior after training?
  
• How do you measure business results after training & development?
  
• How much should a company spend on measurement?
  
• Who should be in control of the training analytics?
  
• Why is measurement such a challenge in the training industry?
  
• How did you develop your 4 Level Evaluation System?
  
  

Tina Sung presents trends in training & development

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• Trend 1 - Linking Learning to the Business Strategy
  
• Trend 2 - From Training to Performance Consulting
  
• Trend 3 - E-Learning and Knowledge Transfer
  
• Trend 4 - Leadership Development and Executive Coaching
  
• Trend 5 - Diversity and Innovation
  

Dr. Ken Blanchard talks about knowledge sharing

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• The Power of Knowledge Sharing